Thank you for visiting MCTWF's Website!

If you have any questions or concerns, you can contact our Member Services Call Center, Monday through Friday, 8:30 a.m. to 5:00 p.m.

(313) 964-2400
Toll Free
(800) 572-7687

Alternate Outage Number
(800) 482-2219


All correspondence must include the participant's contract number and addressed or faxed to:

2700 Trumbull Avenue
Detroit, Michigan 48216
Fax Number: (313) 964-2442


If in reviewing any Explanation of Benefits provided to you from MCTWF, or any of its vendors, you identify possible fraud, please contact the appropriate toll free Anti-Fraud Hotline as follows:

For Medical Professional or Vision Claims: 800-637-6907
For Dental Claims: 800-524-0147
For Hospital Claims: 800-482-3787


MCTWF's office is located just outside downtown Detroit on Trumbull Avenue, North of Michigan Avenue and South of Grand River Avenue. Click on the icon below for a map of the MCTWF's location.

You may also e-mail your questions, comments, requests, or concerns to us by clicking on or by sending a secure (encrypted) email by clicking on For Secure Email Communications to MCTWF. You will receive a response by phone, mail or email reply within 48 hours of your submission.

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